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Mediation Services

Course Descriptions

The following courses are offered in a variety of manners.   Fairfield frequently creates custom offerings for businesses, government and nonprofit agencies, communities of worship, and teams.

Contact the Fairfield Center for more information.

  • Mediation Certification Courses
    • General District Court Mediation Certification
    • Juvenile and Domestic Relations Mediation Certification
      (aka Family Mediation)
    • Circuit Civil Certification (Prerequisite: GDC Certification)
    • Circuit Family Certification (Prerequisite: GDC Certification)
  • Communication and Conflict Styles in the Workplace (2-3 hours):  Completing the survey and workshop offers specific and practical help for dealing with differences in how people approach conflict.  Understand the difference between calm and stormy situations.
  • Dealing with Intense Emotions (2 hours):  Participants learn the skills of defusing strong feelings of others to be more effective.
  • Communication Skills & Difficult Conversations (2-8 hours):  Recommended at the 6-8 hour time-frame; gain confidence and skills in holding difficult conversations that get positive results.
  • Manager as Mediator:  Roles & Responsibilities (6-20 hours):  Learn the skills and process of helping others in conflict talk out their issues cooperatively.  The full 20-hour training qualifies toward mediator certification by the Supreme Court of Virginia.
  • Facilitating Group Decisions and Conflicted Topics (6-16 hours): Meetings, teams and committees are an important part of modern work and community environments.  Learn ways to run effective meetings that get people involved and produces results.
  • Listening 101 (8 hours): This one-month course focuses on identifying and overcoming blocks to listening.  The course meets via conference call once a week for four weeks, and designed to be taken with a group (e.g. sales team, business staff, church group, or family).
  • Principles & Applications of Restorative Justice (2-16 hours):  To help create and sustain safer workplace environments, participants learn principles, skills and strategies for dealing with workplace acts of wrong-doing from a restorative framework.
  • Diversity & Sensitivity Training (3-4 hours):  Covers assumptions, stereotypes and research, as well as the role our life experiences play in determining our values, perceptions and group identification.
  • Sexual Harassment Prevention (2-3 hours):  Focused on increasing participants’ knowledge and awareness of sexual harassment issues to prevent problems from developing and sustaining a positive work environment.