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Course Descriptions

The following courses are offered in a variety of manners.   Fairfield frequently creates custom offerings for businesses, government and nonprofit agencies, communities of worship, and teams.

Contact the Fairfield Center for more information.

  • Mediation Certification Courses
    • General District Court Mediation Certification
    • Juvenile and Domestic Relations Mediation Certification
      (aka Family Mediation)
    • Circuit Civil Certification (Prerequisite: GDC Certification)
    • Circuit Family Certification (Prerequisite: GDC Certification)
  • Communication and Conflict Styles in the Workplace (2-3 hours):  Completing the survey and workshop offers specific and practical help for dealing with differences in how people approach conflict.  Understand the difference between calm and stormy situations.
  • Dealing with Intense Emotions (2 hours):  Participants learn the skills of defusing strong feelings of others to be more effective.
  • Communication Skills & Difficult Conversations (2-8 hours):  Recommended at the 6-8 hour time-frame; gain confidence and skills in holding difficult conversations that get positive results.
  • Manager as Mediator:  Roles & Responsibilities (6-20 hours):  Learn the skills and process of helping others in conflict talk out their issues cooperatively.  The full 20-hour training qualifies toward mediator certification by the Supreme Court of Virginia.
  • Facilitating Group Decisions and Conflicted Topics (6-16 hours): Meetings, teams and committees are an important part of modern work and community environments.  Learn ways to run effective meetings that get people involved and produces results.
  • Listening 101 (8 hours): This one-month course focuses on identifying and overcoming blocks to listening.  The course meets via conference call once a week for four weeks, and designed to be taken with a group (e.g. sales team, business staff, church group, or family).
  • Principles & Applications of Restorative Justice (2-16 hours):  To help create and sustain safer workplace environments, participants learn principles, skills and strategies for dealing with workplace acts of wrong-doing from a restorative framework.
  • Diversity & Sensitivity Training (3-4 hours):  Covers assumptions, stereotypes and research, as well as the role our life experiences play in determining our values, perceptions and group identification.
  • Sexual Harassment Prevention (2-3 hours):  Focused on increasing participants’ knowledge and awareness of sexual harassment issues to prevent problems from developing and sustaining a positive work environment.

Listening 101

Listening 101 is a four-week experience designed for participants to become skilled at practicing listening. Listening 101 provides participants tools and practice opportunities that can be applied at work with colleagues and employees, at work with customers and clients, in community groups, in personal relationships, and/or with family. The value of Listening 101 lies in …

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