In 2009, 81% of the cases mediated by Fairfield Center reached an agreement.  The relief, clarity, and confidence resulting from coming to an agreement in the face of conflict is evident in the following quotes from past mediation clients (named are omitted in accordance with our commitment to protect the confidentiality of our clients):

“I was doubtful that this situation could be mediated. I’m very pleased with the progress made today.”

“We have had lots of tension and haven’t been able to talk without mediation.”

“We had a momentary opportunity to settle the case right now – had we waited even another two weeks, it may have been too late, because the ‘facts on the ground,’ the sunk costs, the running of interest and legal fees, were shifting every day. Because you were able to schedule us so quickly, we were able to arrive at a settlement solution which never could have been accomplished in Court – and everyone walked away satisfied.”

“It worked!”

“Obviously, settling out of court is more time and financially efficient.”

“Saw other side to story and was able to come to an agreement.”

“Went very smooth – went into detail [and] got results.”

“The mediators were wonderful.”

“It went real good. I was surprised how effective it is. [The mediator] stayed neutral and broke down the situation for us to better understand.”

“Very cost effective.”

“We were able to talk over a lot more information then we could have in court.”

“In an unfortunate situation, [the mediators] were calming, professional and seem to really care for a resolution.”

“A few possible disputes yet to come, but this was an excellent start.”

“It was a great experience. A pleasant surprise…I didn’t know it was available.”

“This case would have gone to court . . . [with additional] cost in $40,000-50,000. You guys are fantastic.”

“Excellent mediators! Excellent process!”